A day of lost rent can never be recovered, so quickly making your property ready for a new tenant - and getting that new tenant moved in - is our highest priority.

• Our local knowledge, combined with comparables from Multiple Listing Services (MLS), aids us in determining the market rental rate for your property.
• Advertising begins immediately upon receipt of current tenants’ notice to vacate, typically 25 to 55 days prior to vacate date.
• Your property is listed in MLS and on terrarealtysa.com, as well as websites including Zillow.com, realtor.com, mysanantonio.com, plus many others.
• We publish our inventory of available properties weekly and distribute to local apartment locators and other such companies.
• A “For Lease” sign is posted on your property shortly after receipt of tenants’ move-out notice.
• Agents and locators seek out properties managed by Terra Realty, as we have a reputation for delivering clean and well-maintained properties to tenants and solving maintenance issues promptly.

All Terra Realty rental applications require an application fee, which also serves as proof of receipt.

We do all our own in-house tenant screening and verifications, including:

• We require a photo ID for all applicants over the age of 18. 
• We run credit reports and perform background and criminal checks. 
• We verify 2 years of employment with pay stubs, and, for self-employed, we review 2 years of tax returns with 1099’s. 
• We verify a minimum of 2 years rental history. 
• We cross-check names, addresses and other information on all documentation, including any credit, criminal, paystub, drivers’ license, and bank statements. 
• We require pictures of all pets and proof of up-to-date vaccines.
• We limit animals to 35 lbs. or less. 
• We do not accept any aggressive breeds, including Pitbulls or any breed mixed with Pitbull, Doberman Pinscher, Rottweiler, Chow, Malamute, Wolf-dog hybrid, Husky, German Shepherd, Bullmastiff or Tosa Inu.

Our standard security deposit is equal to one months’ rent. On occasion, we may ask for a larger deposit. Our typical pet deposit is an additional $500.

We use the Texas Association of Realtors standard lease. All leases are signed by Terra Realty’s broker. A copy of the signed lease is posted to your exclusive online owner account.

• All repairs are sourced to independent contractors with proven histories.
• Contractors are highly-qualified, reasonably-priced, and respond promptly to calls.
• Tenants can request maintenance through our website, fax, or telephone.
• Emergency repairs are handled 24 hours a day.
• Repairs in excess of $175 are approved by owner.